Collateral Service Specialist III

JOB DESCRIPTION Job summary As the Collateral Svc Specialist III you will report to the Collateral Manager – Mortgage Finance.
This position requires excellent organization skills and must be able to perform physical activities in a vaulted area.
Manages documentation and processing of collateral for a moderate to complex portfolio of loans and/or performs moderate to complex functions within a sub-unit, while meeting expectations of the Bank and internal and external customers.
The Collateral Service Specialist will be responsible for the daily management and reconciliation of custodial reporting of Mortgage Finance clients.
They will be responsible for identifying, researching and resolving routine discrepancies in their daily work activities as well as performing weekly audits.
All customer requests received within established cut-off times must be processed on same business day.
There is no backlog.
**Must be capable of lifting up to 35lbs.
** Job responsibilities Log in the receipt of, perform audit, manage inventory and process shipment of collateral files for loans funded on our warehouse lines by our customers – 50% of time Researching and responding to Loan Status Requests, Verification of Mortgages and other requests from outside companies and departments within the Bank.
– 30% of time Update for clients on J.
P.
Morgan systems the status of each collateral file, and maintain related records – 5% of time Prepare or assist in preparing any necessary documents – 5% of time Coordinate the receipt and transfer of assets with various internal and external parties – 5% of time Responding to standard inquiries from bankers or external customers about loans – 5% of time Required qualifications, capabilities, and skills Excellent interpersonal skills Detailed oriented Ability to prioritize tasks Superior customer service skills Adaptable and dependable Ability to multitask Ability to work in high stress, fast pace environment Ability to work with minimum supervision Results oriented in a deadline driven work environment Ability to work overtime if needed Preferred qualifications, capabilities, and skills 1 to 3 years of related experience in Commercial or residential experience Knowledge of mortgage collateral Knowledge of collateral tracking systems Knowledge of operational/administrative functions/techniques associated with loan data research, input and document interpretation ABOUT US JPMorgan Chase & Co.
, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.
P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities.
We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.