Customer Service Representative

Customer Service Representative Pay from $22 to $26 per hour - That's up to $56,000 - $66,000 per year with bonuses! Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Fast, friendly and customer focused.
As a Uline Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love.
Don’t put your career on hold, join us on-site in our collaborative call center and watch your future flourish with our growing company! Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, 12:30 PM to 9 PM.
Why Customer Service at Uline? Learn: Our thorough onboarding empowers you to confidently connect with customers through core skills like critical thinking, decision-making and communication.
Develop: Our peer mentorship program helps you succeed as you start your career with us and to make connections with colleagues.
Grow: Build the foundation to advance within Customer Service or to work in other departments within our growing company.
Position Responsibilities Guide and process customer orders and inquiries in a collaborative call center using world-class technology.
Communicate with customers over phone, email and chat.
Help customers navigate Uline's website and online ordering.
Become a product and solutions expert! We’ll equip you to answer product, pricing, availability and shipping questions quickly and confidently.
Minimum Requirements High school diploma or equivalent.
Bachelor's degree preferred.
Prior customer service experience is a plus, but if you want to provide the best experience for our customers, we’ll train you! Thrive in a fast-paced environment.
Benefits Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
401(k) with 6% employer match.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks Best-in-class, clean, modern air-conditioned facilities.
First-class fitness center.
Beautifully maintained walking paths.
About Uline Uline is North America's leading distributor of shipping, industrial and packaging materials.
We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory.
With over 9,000 employees across 13 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace.
All new hires must complete a pre-employment hair follicle drug screening.
EEO/AA Employer/Vet/Disabled #LI-JM3 #LI-TX001 (#IN-TXCS) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.
uline.
jobs/#working-here_blankUline.
jobs to learn more!