Bilingual Call Center Representative

McCormick Law Firm is seeking Spanish bilingual call center representatives to support day-to-day operations of a rapidly growing business.
Applicants should be prepared to display critical thinking and attention to detail in a high volume, fast paced environment.
While law firm and/ or personal injury knowledge is preferred, it is not required.
Duties include: * Answer an average of 75 phone calls per day * Answer potential new client calls and gather intake details to transfer to the appropriate employee * Answer existing client calls and direct them to the appropriate employee * Respond to internet and phone inquiries using our provided scripts * Complete lead list provided by management daily * Communicate efficiently with the Call Center Manager and Intake Manager Compensation is hourly beginning at $15 per hour and increases based on the experience level of the candidate.
Benefits include a flexible schedule, paid holidays, PTO, health insurance and more Job Type: Full-time Pay: $15.
00 - $20.
00 per hour Benefits: * Dental insurance * Health insurance * Paid time off * Parental leave * Vision insurance Schedule: * Monday to Friday People with a criminal record are encouraged to apply Language: * Spanish (Required) Work Location: In person