Description:
Now is the time to join Pacific Dental Services.
You will have opportunities to learn new skills from our team of experienced professionals.
If you're ready to take your career to the next level and gain valuable experience, apply today!
Overview:
The primary purpose and function the Specialist, Insurance Collections is to coordinate with insurance carriers to ensure the receipt of outstanding insurance claim payments.
Follow-up on claims payment status averaging around 25-35 accounts per day.
Responsibilities
Maintain individual office Insurance Accounts Receivable at an acceptable level as outlined by PDS
Review patients’ accounts to ensure accuracy on insurance billing and procedures performed
Read and analyze various internal reports that contain claims and insurance information
Provide auditors, billers, posters, and other insurance collections specialists with assistance in the follow-up of outstanding claims payment
Process attachments through National Electronic Attachments (NEA)
Use various on and offline methods to trace outstanding claims payments
Use interpersonal and communications skills to obtain claims approval and payment information from various carriers
Maintain an appropriate professional appearance and demeanor in accordance with Company policy
Other duties as assigned by management
Qualifications
Equivalent to high school diploma or general education degree (GED)
Preferred
EPIC knowledge
Associate’s or Bachelor’s Degree or a one-year certificate from an accredited college or technical school; or equivalent combination of education and experience
Experience in medical or dental setting
Ability to interpret Explanation of Benefits
Knowledge/Skills/Abilities
Ability to multi-task effectively without compromising the quality of the work
Excellent interpersonal, oral and written communication skills
Detail oriented, organized, process focused, problem solver, proactive, ambitious, customer service focused
Ability to draw conclusions and make independent decisions with limited information
Ability to respond to common inquiries from team members, dental offices and other members of the business community
Self-motivated, reliable individual capable of working independently as well as part of a team
Benefits
Medical, dental, and vision insurance
Paid time off
Tuition Reimbursement
401K
Paid time to volunteer in your local community
Pacific Dental Services is an Equal Opportunity Employer.
We celebrate diversity and are united in our mission to create healthier and happier team members.
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