Specialist, Front End Audit

Solutions driven success.
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets.
At XPO, we look for employees who like a challenge and can communicate effectively in all situations.
We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO.
If you’re looking for a growth opportunity, join us at XPO.
As a Specialist, Front End Audit you will analyze customer invoices for billing accuracy.
You will evaluate billing trends and lead root cause analyses for invoice errors.
Become a part of our growing, dynamic team and we'll help you develop to a level that will exceed your expectations.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day: Determine root cause of disputes and report process deficiencies and needed improvements; thus, driving resolution and reducing out of period corrections Create processes and make recommendations to prevent future billing discrepancies Audit customer accounts to ensure proper assignment in the Customer Information System platform based on specific customer requirements Analyze invoices for billing accuracy Ensure compliance with SOX audit requirements Perform analytical thinking to audit pros that are unrated (XCWZ Manual queue) and billed using our default rating tariff Review customer pricing agreements and XPO’s internal tariff for accuracy Process corrections using the correct Description and Category Prepare and submit coding requests Make phone calls to internal and external customers to ensure accurate billing on unrated pros Partner with internal stakeholders to ensure that accounts are set up accurately Perform other duties or ad hoc assignments as needed What you need to succeed at XPO: At a minimum, you’ll need: 1 year of experience in accounting, invoicing or freight audit with experience in OTC, accounts receivable or accounts payable Excellent time management skills with a proven ability to meet deadlines Critical thinking and problem-solving abilities Clear and concise verbal and written communication skills; ability to communicate with customers, associates and management in a professional manner It’d be great if you also have: Bachelor's degree or equivalent related work or military experience Experience researching data and root cause analysis for discrepancies Prior experience in freight transportation or logistics environment Proficient computer skills with emphasis on Advanced Microsoft Excel, Microsoft Office Demonstrated ability to follow up, multitask, and prioritize Ability to work independently and as a team with shared responsibilities Previous experience evaluating customer contracts Previous experience analyzing data to make recommendations Be part of something big.
We are proud to be an Equal Opportunity/Affirmative Action employer.
Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.